Store Policies
Finding everything you need to know before shopping with us
Shipping
At Virgo's Wardrobe, we strive to process and ship orders promptly to ensure a smooth shopping experience for our customers. Please allow 7-10 business days for delivery. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.
Return & Exchange
We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied with your order, we accept returns and exchanges within 12 days of the delivery date.
To initiate a return or exchange, please ensure that the item is unworn, unwashed, and in its original condition with tags attached. Simply contact our customer service team at virgoswardrobe@outlook.com to request a return label and instructions.
Privacy Policy
At Virgo's Wardrobe, we are committed to protecting your privacy and ensuring the security of your personal information. We collect and use your personal information solely for the purpose of processing orders and providing a personalized shopping experience.
We will never sell or share your personal information with third parties without your consent. For more details on how we collect, use, and protect your information, please refer to our Privacy Policy.
Contact Us
If you have any questions, concerns, or feedback regarding our store policies, products, or services, please don't hesitate to contact us. Our dedicated customer service team is here to assist you and ensure your shopping experience exceeds your expectations.
You can reach us via email at virgoswardrobe@outlook.com or by filling out the contact form on our website.